Billing Policy

At DeedOK IT Solutions (“DeedOK,” “we,” “us,” “our”), we think billing should be clear, trouble-free, and simple. This billing policy describes how we bill and get paid for our digital marketing, SEO, SMO, SMM, PPC, website creation, and related services. Every customer who engages us for a project-based service or signs up for a subscription package is subject to this policy. 

For information on general service conditions, refunds, and cancellations, you must review it in combination with our conditions and Conditions and Payment and Refund Policy. If there is a disagreement between this policy and a signed proposal or agreement, the signed agreement will prevail.

You accept the following billing terms by purchasing a subscription plan, signing a proposal, or using DeedOK in any other way.

How We Bill- Our Two Billing Models

At our company, we keep billing simple with two distinct models dependent on the type of service: subscription plans (Basic, Standard, Premium, or a custom retainer); monthly bills are given out ahead of time for digital marketing packages. Your service agreement or our pricing page will list the deliverables for each package.

Website design, web development, branding, one-time campaigns, and other project-based engagements are billed in line with the payment schedule specified in your proposal or agreement; this may involve an upfront deposit, payments based on milestones, and a final delivery or payment.

Each component; for instance, a one-time website build and an ongoing SEO retainer; is billed in accordance with its own model if your project typically mixes the two.

Invoices and Payment Due Dates

Subscription plans- Invoices are mailed out ahead of each billing cycle and are due on or before the start of that cycle, unless otherwise noted in writing.

Project-based work- Invoices at DeedOK typically correspond to the deadlines or milestones specified in your proposal or agreement. 

Invoices are generally sent to the billing email on file, so you must keep this updated. Let us know about any changes at info@deedok.com or contact@deedok.com.

Accepted Payment Modes

We at DeedOK IT solutions accept payment via the multiple methods mentioned on your invoice, which might include:

• UPI
• Bank transfer (NEFT/RTGS/IMPS)
• Debit or credit card
• Other payment gateways designated by DeedOK

Payment options at DeedOK might differ depending on the type and location of customer engagement. Your bank or complete card information is never stored by us. Payments made through third-party gateways are subject to the terms and security procedures of those providers.

Currency and Taxes

Prices or amounts are estimated in the currency indicated on your proposal or invoice; for domestic clients, this is usually INR (Indian Rupees). On the other hand, for foreign clients, it is usually USD or another currency as negotiated.

Unless the invoice expressly specifies that taxes are included, all fees do not include applicable taxes (including GST for clients based in India).

Any levies, taxes, or bank fees in their home country; including currency conversion rates and foreign transactions; are the responsibility of international clients.

Late or Failed Payments

Paying on time is crucial to maintaining your services’ ease and uninterrupted operation. In the event that a payment is not received by the deadline, the following could happen:

• We may pause work, campaigns (SEO, SMM, SMO, PPC), and hold off on publishing or launching anything until the balance is paid.

• If payment still isn’t made, we may end the engagement as per our Terms and Conditions, which could include termination or cancellation charges.

• We may add a fair late fee or interest on the overdue amount, where the law allows it; the exact details will be shared in your invoice or agreement.

• A failed, bounced, or reversed payment (like a chargeback or a bounced NEFT/UPI transfer) doesn’t cancel your payment responsibility. You’ll still need to pay the outstanding amount, along with any bank charges that come with it.

Third Party and Pass-Through Costs

Few services generally involve costs from third parties that are vary from our fees; for example:

• Web hosting 
• Domain registration
• SSL certificates
• Stock assets, themes, or plugins
• Advertising spend on platforms such as Meta Ads or Google Ads

These are billed directly by the third party or passed via our invoice, and are non-refundable once incurred (you may see our Payment and Refund Policy). Wherever practical, we will inform you before any such price is incurred.

Subscription Changes, Renewal, and Cancellation

• Subscriptions automatically renew at the start of each payment cycle unless they are canceled in writing before the renewal period. 
• At least 15 days prior to your next billing date, send us a written notice at info@deedok.com if you want to downgrade, cancel, or hold a subscription.
• The rates that have already been billed for the current cycle are neither prorated nor refundable.
• Upgrades, downgrades, and scope modifications typically take effect in the subsequent billing cycle and are included in an updated invoice, unless we agree otherwise.

Changes in Price

• We at DeedOK IT Solutions might update pricing for subscription plans or standard prices occasionally.
• Active clients will get at least a month’s notice by email before any price change, effective from their next billing cycle. 
• Rates in a current, signed project proposal last fixed for the term of that agreement; unless the scope of work changes. 

Billing Errors and Disputes

Have you spotted an error on your invoice? If yes, let us know within a week of the charge:

Email: info@deedok.com

Phone: +91-885-353-3552

You may include your invoice details and a description of the problem. We at DeedOK It Solutions will investigate and respond quickly. Confirmed billing errors are refunded or corrected per our Refund and Payment Policy. 

Note: You are still required to pay any uncontested portion of the invoice by the due date even if you raise a dispute.

Termination and Final Billing

We will provide a final covering of the invoice upon the termination of an engagement (by either party):

• All jobs are finished.
• Prices paid by third parties
• Any relevant cancellation or termination fees

Even after termination, unpaid invoices remain due and payable in accordance with our T&C (Terms and Conditions).

Modifications to This Billing Policy

We at DeedOK may periodically alter our billing policy to reflect changes to our services, payment methods, or applicable laws. You may check the “Last Updated” date at the top of this page. If you continue to use our services after an update, you accept the new policy.

Contact Us

If you have any questions concerning bills, billing, or payments, please get in touch with us at:

Lucknow, Uttar Pradesh 226022, India; DeedOK IT Solutions Sector 13, Vikas Nagar. Email:

Contact @deedok.com or info@deedok.com. Call: (911) 885-353-3552